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Make the difference with personalized attentions

Make the difference with personalized attentions

by | 5 Mar, 2021 | All, Pro Tips

Make the difference with personalized attentions

A great reception full of beautiful attentions guarantees the respect of the place and a positive note.

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Prepare a special stay

No matter what type of accommodation you choose, small touches can make a big difference and make travelers feel appreciated. Help them feel welcome by offering small things like refreshments upon arrival.

Adapt your attentions according to your travellers

Imagine yourself on your way to celebrate your 5 years of marriage, or simply to enjoy a romantic getaway… It is your first time in Europe and you are looking forward to discovering this beautiful country which is France. Upon arrival in your accommodation on the main table, you discover a nice bouquet of fresh flowers, a bottle of wine, accompanied by maccarons. Positive effect guaranteed! Your host remembered that this was a couple’s stay and adapted his attentions accordingly. These small details will guarantee a beautiful impression and the success of a pleasant stay.

Pick according to your desires, the attentions which will be able to please your future travellers.

A personalized welcome

  • A side note: a personalized welcome message in their language, handwritten by hand.
  • To embellish your interior: a bouquet of fresh flowers, scented linen bag…
  • For a culinary discovery: a traditional baguette, an assortment of cheeses, a gourmet basket of regional specialties.
  • To make them feel at home: products available such as: coffee, tea, perfume, shampoo, soap, slippers..

Share your tips and tricks

  • To make transportation easier for them: a map of the metro or your city.
  • To make them discover the surroundings: parks, restaurants, bars, museums, theaters, shopping, activities, …
  • To create souvenirs for them: postcard, souvenir book, notepad and other goodies… To facilitate access to this information, you can directly create them in digital format in Yaago thanks to your digital guides.

Think about practical equipment

Remember to take good care of your travelers by providing them with: adapter, charger, umbrella, suitcase holder, toothbrush …

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About Rémi

COO – Superhost in Rouen since 2020. The communicator, the one who absolutely wants to make Yaago known to the whole world. Rémi puts his commercial experience to good use to unearth new opportunities.

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How to limit bad experiences with your Guests?

How to limit bad experiences with your Guests?

by | 14 Jan, 2021 | All, Pro Tips

How to limit bad experiences with your Guests?

Vacation rentals are not always smooth sailing. You may have to deal with negative feedback and comments from your guests.

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Vacation rentals are not always smooth sailing. You may have to deal with negative feedback and comments from your guests. Whether it’s a bad Wifi connection, a dripping faucet, a faulty alarm or the bad weather, a bad experience almost guarantees negative comments. Often, these inconveniences can be avoided if you establish good communication with your Travellers. With Yaago you can discuss the terms of the property with your Guests before hand and provide them with a complete guide on using yourAccommodation. You can also recommend the bestSpotsin the area so that they can better organize their stay with you and limit the risk of unpleasant surprises.

Prepare for the arrival of your Travelers

First impressions are so important, so take the time to make sure your Guests receive the best welcome ever. If your Guests arrive too early for check-in, provide them with some options of places they can visit and wait at until they are able to get to the property. Yaago can help support you to provide your Travellers with all the information they need to make their lives easier.

Deal with the unpredictable weather

Of course, you are not responsible for the weather. But a sudden change in weather can quickly ruin your Guests’ stay and leave them with a bad impression. To compensate for such an inconvenience, provide your Guests with Instructions of Activities to do in bad weather, ranging from museums, aquariums castles or amusement parks. Your Guests will appreciate the attention and will be less affected by the cold and the rain if they are able to keep themselves and their children occupied!

Translate your property guide

Providing a guide for using your Property is good, translating it into the language of your foreign Guests is even better! To avoid any misunderstandings and to improve the well-being and satisfaction of your Travellers who do not speak French, Yaago takes care of translating the user guide for your accommodation into their language.

Update your Spots

There is nothing worse than outdated recommendations that will only create frustration among your Guests. Thanks to Yaago, you can update your activity suggestions and the best Spots in your are at any time so that your Guests can get the most out of them. Keep them informed of current events when they arrive and provide them with important details to know, such as reservation deadlines for a restaurant, exhibitiondates, etc.

Provide instructions for your accommodation

Does your rental have a kitchen equipped with the best appliances? Your Guests will need to know how to use them. Does your pool have a security alarm? What happens when it goes off? With Yaago you can detail all the essential instructions to run your property in a practical and digital Guide that your guests can consult at any time.
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About Fanny

Community Manager – The magician of Social Networks – The guardian of our content. Thanks to Fanny the Yaago magic happens.

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Invest in decor for Short-Term rentals

Invest in decor for Short-Term rentals

by | 8 Jan, 2021 | All, Pro Tips

Invest in decor for Short-Term rentals

Our advice to optimize the decoration of your Short-Term Rental.

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The decoration of your Airbnb accommodation is a key element that should not be overlooked. In the competitive world of short-term rentals, it’s even a great way to set yourself apart from the rest. A beautiful interior will ensure you get great photos to illustrate your listing and grab the attention of Travelers looking for a rental. Making your Property attractive will also help you improve your Guests’ Experience when they come at your place. A warm, comfortable and functional atmosphere will make a good impression on your Guests, who will not hesitate to leave a positive review about the quality of your home. There is nothing like a harmonious and well-organized space to increase your chances of achieving Superhost status. Here are our tips to give to your Property some character and pleasing as many people as possible.

Opt for neutral but trendy decor

By neutral, we mean a refined and discreet design that isn’t controversial. Rather than choosing a strong aesthetic, like the jungle or art deco style, it is better to favour a sober and timeless trend like the Scandinavian or Industrial style. The principle is to avoid fashions and overcrowded interiors at all costs. Play the card of sobriety and minimalism will allow you to avoid missteps and adopt a style that lasts for years. Raw and natural materials like wood are essential. Choose materials that will last over time. A timeless color like bright white is perfect to dress your walls.

Create a cosy atmosphere

After a day of moping or in the event of bad weather, your Guests will appreciate the comfort of a warm and cosy interior. If the jungle or baroque look is too risky, you can add a few touches of color and fantasy by focusing, in particular, on the choice of fabrics. Textiles will allow you to bring softness and friendliness. Choose colorful fabrics for your cushions, rugs and curtains and warm up the atmosphere. In the living room, opt for a welcoming and soft sofa, if possible, opt for a sofa bed to be able to add an additional bed.

Add a feature wall

Even though your decor is clean and minimalist, it should not be soulless. To give life and character to a room, just bet on a “strong” decorative element – a detail that hits the mark. This could be a section of colored wall that contrasts with the rest of the room painted white. This is super easy to achieve and you can choose the perfect shade of paint depending on the room (bedroom, living room, kitchen, etc.). You could even opt for a wallpaper to combine the contrast of both colors and design. Rather than a section of wall, it is also possible to paint only the plinths, a base, a door or a half-height wall. In addition to giving character, this trick will allow you to structure the space and enlarge a piece. You can also accessories your interior with a design object, a vintage piece of furniture or a wall poster to give your room a sense of identity

Invite greenery in your interior

Like a beautiful decorative object or pretty cushions, houseplants add style to a room. So always remember to slip a green touch into your home. Dried flowers are the perfect no-maintenance options, but there are also many species of green plants that are very easy to care for. Robust plants like this flourish perfectly in an interior and make it pleasant to live in.

Take care of the lighting

Suspended lighting, floor lamps, table lamps – multiply the sources of light in your home to help create a warm atmosphere. If you are lucky enough to have a naturally bright home, capitalize on this strong point by optimizing the bright areas. Use light-colored walls and place mirrors in strategic places to maximize this lighting. To increase the brightness of a room or to light up a dark room, installing a workshop canopy is a great tip. This type of glass partition is very trendy and makes it possible to light up spaces while allowing daylight to pass through.

Provide storage space

To provide a quality-of-service worthy of hotel professionals, plan a dedicated luggage area. You should also provide your Guests with furniture so that they can store their personal belongings. Travelers will appreciate this attention to detail and the quality hotel feel.
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About Fanny

Community Manager – The magician of Social Networks – The guardian of our content. Thanks to Fanny the Yaago magic happens.

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